Effective date: June 26, 2026
These Terms of Service (the “Terms”) govern your access to and use of Confirmafy’s website, applications, and services (collectively, the “Service”). The Service is provided by Confirmafy LLC, a Florida limited liability company (“Confirmafy,” “we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.
Confirmafy helps businesses schedule appointments and send WhatsApp confirmations, reminders, and related communications. The Service may include booking pages, contact management, Google Calendar synchronization, reporting, and other features we make available.
You must provide accurate account information and keep your login credentials secure. You are responsible for all activity under your account and for ensuring that each person you allow to use the Service complies with these Terms. If you use the Service for a business or other organization, you represent that you are authorized to accept these Terms on its behalf. You must promptly notify us of any suspected unauthorized access.
You are the business communicating with your clients. You are solely responsible for your appointments, contact information, message content, and use of the Service. Before sending a message through the Service, you must obtain and maintain all permissions, consents, and opt-ins required by applicable law and by Meta/WhatsApp policies.
You must honor opt-out requests and may not use the Service to send spam, unlawful, deceptive, abusive, or infringing communications. You are also responsible for deciding whether your use of client data, including health or other sensitive information, is appropriate and lawful for your business.
The Service may connect with third-party services, including the WhatsApp Business Platform, Google Calendar, and Stripe. Your use of those services is subject to their separate terms and policies. We do not control them and cannot guarantee their availability, approval of messages or templates, delivery of messages, or uninterrupted calendar synchronization.
When you connect Google Calendar, you authorize us to access and act on the calendar data necessary to provide the features you choose, such as reading appointments and updating their confirmation status. You may disconnect the integration at any time.
Paid plans are billed monthly or annually, as selected when you subscribe, and automatically renew at the end of each billing period unless you cancel before the next renewal date. You may cancel at any time; cancellation takes effect at the end of the current paid period, and you will retain access until then.
You may request a refund within the first 30 days of using the Service. After that period, fees are non-refundable except where required by applicable law. You are responsible for applicable taxes and for fees associated with your selected plan or usage that is clearly disclosed to you before it is charged. Payments are processed by Stripe.
If your plan includes a number of appointments for a billing period and you exceed that number, we may charge additional fees for the excess appointments at the rate disclosed for your plan before the charge is made.
We may change subscription or overage pricing by giving advance notice. A price change will apply at the start of your next renewal period. If a payment fails or is overdue, we may suspend all or part of the Service, including appointment reminders, until payment is received.
You may not use the Service to:
We may suspend, restrict, or terminate your access to all or part of the Service, with or without notice, when we determine in our sole discretion that doing so is necessary to protect the Service or its users, comply with law or third-party policies, manage risk, prevent harm, or for any other reason permitted by applicable law. Where practical, we will provide notice.
You retain your rights in the data you provide to the Service, including appointment and client-contact data. You grant us permission to process that data only as needed to operate, maintain, secure, and improve the Service, and as described in our Privacy Policy.
If you request account deletion, we will delete your active account data from our production systems. Residual copies may remain in backups until overwritten through our normal backup retention cycle, and we may retain information where required by law or needed to resolve disputes or enforce these Terms.
We work to keep the Service available, but it may be unavailable, delayed, or contain errors. Appointment reminders and messages can fail or be delayed for reasons outside our control. Do not use Confirmafy for emergency, safety-critical, or time-critical communications.
Confirmafy is not liable for delay or failure to perform caused by events beyond its reasonable control, including outages or changes to WhatsApp, Meta, Google, Stripe, telecommunications, internet services, natural disasters, labor disputes, or government actions. This does not excuse your payment obligations.
Confirmafy and its licensors own the Service, including its software, branding, and content. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription.
To the fullest extent permitted by law, the Service is provided “as is” and “as available,” without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, secure, or that messages will be delivered or read.
To the fullest extent permitted by law, Confirmafy will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities. Confirmafy’s total liability for any claim related to the Service will not exceed the amount you paid us for the Service during the 12 months before the event giving rise to the claim.
You will defend, indemnify, and hold harmless Confirmafy and its officers, employees, and agents from claims, damages, and expenses arising from your data, messages, use of the Service, or violation of these Terms or applicable law.
We may modify the Service or these Terms. If a change is material, we will provide reasonable notice by posting the updated Terms or through the Service. Continued use after the effective date means you accept the updated Terms. You may stop using the Service at any time.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service must be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction.
Questions about these Terms can be sent to [email protected].
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Provisions that by their nature should survive termination, including payment obligations, intellectual property, disclaimers, limitations of liability, indemnity, and dispute terms, will survive.